Why AAA Life

AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969.  At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them – and their families – when we’re needed most.  By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us.   We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.

At AAA Life, we are building a future-focused team using AI and automation to transform life insurance operations. If you're driven by meaningful work and want to deliver solutions that matter to millions of members, this is your opportunity.

How You’ll Work

Work Solution: Hybrid (Tuesday- Thursday)

Relocation Eligibility: No

What You’ll Do 

We have a great opportunity in our Information Technology (IT) department for an Intern.  Our IT Internship will provide hands on work experience in an innovative, fast-paced technical environment.  As an intern in IT, you will gain on-the-job business and technical skills utilizing the latest IT technology and practices.  

During this program, the IT Intern may be assigned to various positions/rotations within the IT department or just one. During their internship period, exact rotations will be determined based on individual skill and department needs. Rotations may occur in the following areas: Project Delivery, Quality Assurance, Application Development, Network Services and Information Security.

Rotation 1 - Position Responsibilities

The Project Delivery rotation will provide the IT Intern the opportunity to assist one or more project managers with managing the details of IT projects to include the day-to-day business and internal team organization and communications, assisting with producing project deliverables.  The Project Coordinator supports senior Project Management team resources on projects.

Goals

• Learn the Agile methodology
• Become familiar with project lifecycle activities such as initiation, kickoff and ceremonies such as Standup, Backlog Grooming, Retrospectives and Story Mapping
• Learn to elicit, analyze, translate, and document business requirements into functional and non-functional requirements.

Project Examples

• Business process modeling
• Handle a variety of project planning and coordination and information system analysis tasks
• Allocating work

Rotation 2 - Position Responsibilities

The Quality Assurance rotation would provide the opportunity to learn basic testing, test planning, and automated testing skills. The IT Intern would initially be paired with a senior QA team member to help them through the learning curve of AAA Life. Within 2 – 3 weeks, they will be placed on a project for the duration of this rotation.

Goals

• Introduce the IT Intern to testing and Quality Assurance
• An opportunity for exploring a Quality Assurance career
• Complete a QA roadmap project or increase manpower on an IT project

Project Examples

• Automate the regression suite for a AAA Life application or webservice
• Increase the automated testing suite functionality
• Undertake a process improvement task and take to adoption
• Provide assistance on an IT project

Rotation 3 - Position Responsibilities

The Application Development rotation would be offered the opportunity to learn several web technologies including Java, Spring MVC, Spring-Rest, Spring Soap, Spring Data, Test Driven development, pair programming, and agile methodology. The IT Intern would be part of a web project team and would be paired with several members of the team to deliver production ready code in a live project.

Goals

• Introduce the IT Intern to Java programming and other web technologies.
• An opportunity for exploring a Software development career

Project Examples

• Create a Web Service using Spring framework
• Work on Web team’s technical backlog
• Undertake a process improvement task and take to adoption
• Provide additional manpower on a Governance-approved IT project

Rotation 4 - Position Responsibilities

The Network Operations rotation would provide the opportunity to learn basic troubleshooting, installation automation, and system administration. The IT Intern would pair with other employees in this role reviewing current documentation and taking on multiple roles and responsibilities.  This role would communicate frequently with all parts of the organization honing their communication skills.

Goals

• Be able to handle all functions of Level 1 Support
• Be a backup system administrator for a select number of systems
• Create and deploy automation packages

Project Examples

• Disposition and manage incidents and requests using Service Now
• Create new users or modify existing accounts
• Update an application on all user workstations using KACE
• Build new machines and wipe clean old machines

Rotation 5 - Position Responsibilities

Work with members of the Information Security team to improve, monitor and manage difference aspects of the AAA Life security program. This role would utilize verbal and written skills to update and create documentations for policies and procedures. It would also require the use of a number of different systems in the environment.

Goals

• Be able administer one or more systems
• Fulfill user access requests
• Triage and close security incidents
• Documentation

Project Examples

• Follow IT practices for creating and tracking tasks including reporting on progress
• Attend team meetings and provide updates on project progress and any road blocks
• Assessment of DLP tool setting options
• Define roles and user access
• Documentation of technical settings, both those proposed to be implemented and those available

Qualifications

Basic Required Qualifications

• Must be authorized to work in the U.S. without sponsorship.
• Majors in Computer Science, Data Science, Computer Engineering, Software Engineering, Cyber Security, Information Technology, or related field.
• Must be at least Sophomore, Junior or Seniors at an accredited university by the summer of 2025.
• Strong written and oral communication. 
• Strong analytical, problem solving and critical thinking skills.
• Ability to think and work independently within a professional setting. 
• Flexibility to work within a multiple discipline team and receive dynamic on the job training. 
• Highly organized, ability to manager and prioritize numerous tasks. 

Essential Job Functions

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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