Why join? Join us in revolutionizing an entire industry's customer engagement. We prioritize human connection through technology. If you're driven by purpose and want to make a meaningful impact on people's lives, this is the place for you. Our team challenges norms with the support of a trusted American brand. - Purpose:  A leading professional services firm found that AAA Life associates demonstrate some of the highest levels of commitment, empathy, and dedication when compared to top U.S. companies in a benchmark analysis. - Growth: We have the privilege to offer our products to tens of millions of Americans that make up the AAA member base - Focus is on “working families”, “everyday Americans”,...

The Manager, New Business Operations is responsible for the management and coordination of associates responsible for all activities related to processing and underwriting of new business applications in accordance with established guidelines. May administer agent licensing, appointment and termination process. Provides a moderate level of expertise regarding the technology and procedures utilized in application processing. Implements policies, procedures and guidelines for processing. Performs analysis, problem resolution and support for application processing and underwriting. Interacts with agents and vendors to resolve problems or...

AAA Life Insurance is hiring for a Beneficiary Concierge! This is a hybrid position in our Livonia, MI location.    The Beneficiary Concierge is responsible for handling inquiries on existing claims, including providing accurate status updates for pending claims and assisting in completing requirements or resolving issues on behalf of the member or beneficiary.     The Beneficiary Concierge will serve as a personal guide throughout the claims process to ensure a consistent experience for our members and beneficiaries. They will help beneficiaries complete documentation requirements to enable claim files...

AAA Life Insurance is GROWING and adding a Workforce Analyst to the team! The Workforce Analyst is responsible for supporting all workforce analytics, including scheduling, forecasting, and capacity planning for Member Services, which is a high volume inbound call center. Applies historical data along with outside input to develop schedules to ensure that the staffing across the enterprise will allow the business to meet or exceed service levels and performance objectives. Acts as a key liaison for all staff schedule-related issues, and works directly with our business partners to ensure the optimization of scheduling in order to create a positive Member experience while maintaining an efficient contact center. This is an analytical, data...

AAA Life Insurance is hiring for Member Service Advocates! The Member Service Advocate is responsible for supporting all lines of insurance processing including: generating enrollments, providing exceptional customer service, and performing administrative tasks based upon member inquiries and requests. The goal is to exceed member expectations for the products we market and the services we provide and allow them an easy way of doing business with AAA Life Insurance Company.   This is fast-paced, inbound call center, providing outstanding service to our current members/policyholders. $20/hour. Monday-Friday 10:30am-7pm CST and every 4th Saturday 10am-2pm CST. This position...

AAA Life Insurance is hiring for a Senior Manager, DTC (Direct to Consumer) Sales! The Senior Manager, is responsible for managing a team of DTC Sales Managers to ensure operational and strategic objectives are met and/or exceeded within the DTC sales centers. The Senior Manager, DTC Sales develops and implements initiatives that drive Sales Agent productivity while maintaining sales oversight and ensuring a Members First focus.

The Director of Data Infrastructure is essential in aligning AAA Life's business vision and strategy with a robust Data Infrastructure. This role provides strategic direction and guidance to translate business objectives into data-centric architectural frameworks that support organizational goals. The Director will leverage existing, new, and emerging data technologies to innovate and adapt to evolving business and operational models, emphasizing the development of data roadmaps and effectively communicating these plans to AAA Life's executives, leadership team, Clubs and partners to ensure alignment and secure necessary buy-in for successful implementation. Additionally, the Director will oversee the governance of data architecture across the organization,...

Operating within the core values and operating principles of the organization, the Actuary may have wide range of responsibilities that may include but not be limited to valuation and reserving, asset liability modeling, economic capital modeling, cash flow testing, pricing & product develop, data analytics and data science, product management, underwriting and risk pricing.   This position will be expected to interact with all areas of the company and as a coach to less experienced...

The AAA Life Valuation team Actuary may have wide range of responsibilities that may include but not be limited to valuation and reserving, asset liability modeling, economic capital modeling, cash flow testing, pricing & product develop, data analytics and data science, product management, underwriting and risk pricing.   This position will be expected to interact with all areas of the company and as a coach to less experienced actuaries in the company. They will be expected to assist in...

AAA Life is looking to hire a highly experience Senior Life Underwriter that analyze, evaluate, and classify risk for life insurance applications in accordance with established underwriting policies.  They will handle escalations, complex case underwriting, complaint resolution and active involvement in procedure development are also required.   In this role you will be responsibility for the most complex, highest face amount and most senior applications for life insurance and evaluates within guidelines established.  Determine whether to accept, modify or decline a risk through evaluation of an individual's medical history or physical condition, occupational hazards, financial background,...

AAA Life is seeking a experienced Life Insurance Underwriter that will, analyze, evaluate and classify risk for life insurance applications. This underwriter will determine whether to approve, modify or decline a risk through evaluation of an individual's medical history or physical condition, occupational hazards, financial background, insurable interest and other information pertinent to the decision. Has contact with the field sales team, customers and vendors to gather information on which to base decisions. Has authority to approve cases up to specific standard and substandard limits.  Note:  - Mortgage underwriting experience will NOT...

Are you ready to redefine how an entire industry engages with customers? At AAA Life we leverage technology to put human connection at the heart of what we do. If you are someone who thrives on purpose and wants to make a tangible difference in people’s lives when it matters most, then AAA Life is the place for you. Join us as we grow into one of the top 5 life insurers in the US, powered by the strength of one of America’s most trusted brands. These facts showcase why we're the right choice:  - On purpose: a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies 

Are you ready to redefine how an entire industry engages with customers? At AAA Life we leverage technology to put human connection at the heart of what we do. If you are someone who thrives on purpose and wants to make a tangible difference in people’s lives when it matters most, then AAA Life is the place for you. Join us as we grow into one of the top 5 life insurers in the US, powered by the strength of one of America’s most trusted brands. These facts showcase why we're the right choice:  - On purpose: a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies  - On growth: we have the privilege to...

Bring your claims experience to the next level! AAA Life Insurance is hiring for a Claims Examiner II to join our growing claims team!   This role analyzes, evaluates, and determines final decision for life, accidental injury & death, simple annuity and rider claims within scope of authority and experience level in accordance with established departmental and statutory guidelines.    This position can be hybrid in our Livonia, MI office, our remote.

AAA Life Insurance is hiring for a Manager, Claims! This role will be hybrid in our Livonia, MI location.  Why join? Are you ready to redefine how an entire industry engages with customers? At AAA Life we leverage technology to put human connection at the heart of what we do. If you are someone who thrives on purpose and wants to make a tangible difference in people’s lives when it matters most, then AAA Life is the place for you. Join us as we grow into one of the top 5 life insurers in the US, powered by the strength of one of America’s most trusted brands. These facts...

Why join? Join us in revolutionizing an entire industry's customer engagement. We prioritize human connection through technology. If you're driven by purpose and want to make a meaningful impact on people's lives, this is the place for you. Our team challenges norms with the support of a trusted American brand. - Purpose:  A leading professional services firm found that AAA Life associates demonstrate some of the highest levels of commitment, empathy, and dedication when compared to top U.S. companies in a benchmark analysis. - Growth: We have the privilege to offer our products to tens of millions of Americans that make up the AAA member base - Focus is on “working families”, “everyday Americans”,...

Why join?   Join us in revolutionizing an entire industry's customer engagement. We prioritize human connection through technology. If you're driven by purpose and want to make a meaningful impact on people's lives, this is the place for you. Our team challenges norms with the support of a trusted American brand. - Purpose:  A leading professional services firm found that AAA Life associates demonstrate some of the highest levels of commitment, empathy, and dedication when compared to top U.S. companies in a benchmark analysis. - Growth: We have the privilege to offer our products to tens of millions of Americans that make up the AAA member base - Focus is on “working families”, “everyday...

Why join? Join us in revolutionizing an entire industry's customer engagement. We prioritize human connection through technology. If you're driven by purpose and want to make a meaningful impact on people's lives, this is the place for you. Our team challenges norms with the support of a trusted American brand. - Purpose: A leading professional services firm found that AAA Life associates demonstrate some of the highest levels of commitment, empathy, and dedication when compared to top U.S. companies in a benchmark analysis. - Growth: We have the privilege to offer our products to tens of millions of Americans that make up the AAA member base - Focus is on “working families”, “everyday Americans”,...

Why join? Join us in revolutionizing an entire industry's customer engagement. We prioritize human connection through technology. If you're driven by purpose and want to make a meaningful impact on people's lives, this is the place for you. Our team challenges norms with the support of a trusted American brand. - Purpose:  A leading professional services firm found that AAA Life associates demonstrate some of the highest levels of commitment, empathy, and dedication when compared to top U.S. companies in a benchmark analysis. - Growth: We have the privilege to offer our products to tens of millions of Americans that make up the AAA member base - Focus is on “working families”, “everyday Americans”,...